

Frequently Asked Questions
Our Services
Senior Pet Care / Geriatric Care
Dentistry
Soft Tissue Surgery
Diagnostics
Health Certificates
Sick Pet Care
What are your hours?
Larchmont Village Vet is open Monday through Friday, 8:00 AM–6:00 PM and Saturdays 9:00 AM–6:00PM. Please contact us if you have questions or would like to schedule an appointment.
Where are you located?
We’re located at 523 N. Larchmont Blvd., Los Angeles, CA 90004. We look forward to welcoming you and your pet to our clinic.
How do I schedule an appointment?
You can schedule an appointment by calling us at (323) 378-6676 or contacting us at hello@larchmont.vet. You can also use our online form to request an appointment. Our team will help you find an appointment that works for you and your pet.
Do I need an appointment, or do you accept walk-ins?
We recommend scheduling an appointment so we can reserve the appropriate time for your pet’s needs. Please call us before coming in without an appointment so our team can advise you on availability. We often have same-day availability and offer convenient drop off appointments for same day sick visits.
What should I bring to my pet’s first appointment?
Please bring any previous medical records, vaccination history, a list of current medications and supplements, and any relevant laboratory or imaging results. If another veterinarian has been caring for your pet, having those records available helps us provide more informed, coordinated care.
What if I need to cancel or reschedule my appointment?
We understand that plans change. Please let us know as soon as possible if you need to cancel or reschedule an appointment. Our standard policy allows a 15-minute grace period for appointments. Missed doctor appointments without notice may require a deposit for future appointments.
How early should I arrive for my appointment?
If you’re a new client, please arrive a few minutes early to allow time for check-in and any outstanding paperwork. Returning clients should arrive on time for their scheduled appointment.
What types of pets do you see?
Larchmont Village Vet provides veterinary care for dogs and cats. If you have questions about your pet’s specific needs, please contact our team before scheduling and we'd be happy to assist you.
What services do you offer?
We provide veterinary care tailored to your pet’s individual needs. Please contact us to learn more about our available services, preventive care, diagnostic testing, dental care, surgical services, and treatment options.
Do you offer abdominal ultrasounds at Larchmont Village Vet?
Yes! We have a board-certified or specialty-trained internist (confirm preferred title) who regularly visits Larchmont Village Vet to perform outpatient abdominal ultrasounds for our patients.
Depending on the ultrasound findings, additional diagnostics or sample collection may be recommended and performed when appropriate. Our internist works closely with your Larchmont Village Vet veterinarian to review the results and discuss the findings. We then communicate and review all findings and recommendations with you so you can make informed decisions about your pet’s care.
Consultations with the internist are also available for an additional fee.
Do you offer preventive care and wellness exams?
Yes. Wellness visits help us assess your pet’s overall health, discuss nutrition and behavior, review vaccination and parasite-prevention needs, and identify potential health concerns early.
Can I bring my pet in if they are sick or injured?
Yes, please call us to discuss your pet’s symptoms and determine the most appropriate next step. We’ll help you understand whether we can accommodate your pet or whether emergency care is needed.
Do you offer second opinions?
If you have concerns about a diagnosis or treatment plan, please contact us. We can discuss your pet’s history and determine whether a consultation or review of previous medical records would be appropriate.
Do you offer integrative or Traditional Chinese Veterinary Medicine (TCVM) care?
Please contact our team to ask about the availability of integrative veterinary services and whether they may be appropriate for your pet’s individual condition. We offer acupuncture appointments with Dr. Schultz.
Do you have an in-house pharmacy?
Yes. We offer an in-clinic pharmacy for many of your pet’s medication needs. We can also help with eligible prescription orders through our online pharmacy options.
How do I request a medication refill?
Please contact our team by phone or email with your pet’s name, the medication requested, and the amount remaining. Existing clients can also utilize our Great Pet Care App to request medication refills in clinic or through our online pharmacy.
How long do prescription refill requests take?
Please allow up to 24 hours for prescription requests to be processed. Some medications may require veterinary review, an examination, or updated monitoring before a refill can be approved. Please plan ahead to avoid running out of your pet’s medication.
Can I request my pet’s medical records?
Absolutely. Please email hello@larchmont.vet with your pet’s name, your name, and the records you need. Please allow approximately 1–2 weeks for medical-record requests to be processed.
How do I contact my veterinarian with a question after an appointment?
You can call our clinic or email hello@larchmont.vet. We’ll direct your question to the appropriate team member. Doctor messages are returned as soon as possible, based on availability and medical urgency.
What should I do if my pet has an emergency?
If your pet is experiencing a medical emergency outside our regular business hours, please contact or go directly to Metropolitan Animal Specialty Hospital.
Metropolitan Animal Specialty Hospital
6565 Santa Monica Blvd., Los Angeles, CA
Phone: (855) 350-7387
For potentially life-threatening symptoms, such as difficulty breathing, collapse, uncontrolled bleeding, or seizures, seek emergency veterinary care immediately rather than waiting for an email or routine appointment.
Can I email you if my pet needs urgent care?
Email is best for non-urgent questions and routine requests. If your pet is ill or injured, please call us during business hours so we can coordinate a visit. Outside our hours, contact an emergency veterinary hospital directly.
What if I call after the clinic has closed?
Please leave a message for our team, and we’ll follow up the next business day. Messages are not monitored as an emergency service, so please do not rely on voicemail for urgent medical concerns.
Do you require deposits for appointments?
Missed doctor appointments without notice may require a deposit for future appointments. If a deposit is required, our team will explain the details when scheduling.
What is your cancellation policy for surgery?
We require at least 48 hours’ notice for surgery cancellations. This allows us to adjust our schedule and offer the appointment time to another patient who needs care.
What is your cancellation policy for abdominal ultrasounds?
Abdominal ultrasound appointments must be canceled with at least 48 hours' notice before the scheduled appointment.
How can I stay updated on my pet’s care?
Our team will communicate with you about your pet’s treatment plan, follow-up recommendations, and next steps. You can also use the GreatPetCare app for supported clinic communications and pet-care information.
How do I contact the clinic?
You can reach us by phone at (323) 378-6676 or email hello@larchmont.vet. We’re happy to help with appointments, prescription requests, medical records, and general questions about your pet’s care.
Are you accepting new clients?
Yes, we are accepting new clients. Please contact our team to ask about scheduling. We’d love to learn more about you and your pet.
Can you request my pet’s records from my previous veterinarian?
Yes, our team can help coordinate the transfer of your pet’s medical records. Please provide your previous veterinarian’s contact information and allow time for records to be requested and received.
What if my pet is nervous about visiting the veterinarian?
We understand that veterinary visits can be stressful for some pets. Let us know about your pet’s fears, triggers, or previous experiences when scheduling so our team can discuss ways to make the visit more comfortable.
How can I learn more about Larchmont Village Vet?
Explore our website www.larchmontvillagevet.com or contact us directly. You can also follow us on Instagram at @larchmontvillagevetfor clinic updates, pet-care tips, and community events.
Get In Touch
Ready to schedule a visit or learn more about our services? Contact us, and our team will be happy to assist you and your pet.

